Patterns

Best practice design solutions for specific user-focused tasks and page types

Links and downloads

External links are links to pages that are not hosted on essex.gov.uk.

You should make it clear in the link text that users are leaving essex.gov.uk to go to another website.

Example:

For more information about the scheme and how to apply, go to Apply for a visa under the Homes for Ukraine scheme on GOV.UK.

For further guidance, check GOV.UK’s link policy.

Internal links are links to pages that are hosted on essex.gov.uk.

You should use internal links when they are based around a task, not relevance – for example, do not link to something just because it is mentioned.

Example:

Make sure you have all the necessary supporting documents, as this may delay your application.

For further guidance, check GOV.UK’s link policy.

Downloads

Write the file type and size next to the hyperlink within brackets, to let users know how big it is, and the type of file it will open. After the size, leave a single space then write either KB (kilobytes) or MB (megabytes) in capitals.

Example:

It is more accessible to write the link without the full URL. It also allows you to give context to the information the link provides before the user clicks on it.

Example:

To link an email address, type 'mailto:' in front of the address when you insert the link.

Example:

For any content changes, email content@essex.gov.uk.