Contact different departments within the council and find out how to complete common tasks online.
Many tasks can be completed online. This is often quicker and helps us to reduce call wait times for others. This means we can respond to emergencies more quickly and save money, which we can use on other council services.
Opening hours are Monday to Friday, from 8:30am to 5pm, unless otherwise mentioned.
If you believe someone is in immediate danger, dial 999. Otherwise call us on the numbers below:
Telephone: 0345 603 7630
Out of hours telephone: 0345 606 1212
Email: socialcaredirect@essex.gov.uk
You can also use our online form to report a concern about an adult.
Telephone: 0345 603 7627
Out of hours telephone: 0345 606 1212
You can also use our online form to report a concern about a child.
Visit our Blue Badge pages or find answers to frequently asked questions about Blue Badge Services.
Find out how to pay for your Blue Badge.
Find out how to access your saved application or track progress.
Log in to your Blue Badge account to:
For any other enquiries, contact the Blue Badge team.
If you or someone you know is struggling to cope, find out how to get help from Adult Social Care.
Find out more about direct payments, including contact details for the direct payments team.
Find out who to contact if you have problems with paying your care charge.
Find contact information for the different teams within the Youth Justice Service.
Find early years and childcare support and information.
Apply to be a special guardian.
Contact the Kinship Post-Order Support Team.
Find out more about fostering in Essex.
Find out more about adoption in Essex.
Contact Children's Social Care and Family Solutions and find out what support is available for children, young people and families.
Find out more about education in Essex, including:
Find out which team to contact about attendance issues.
Refer a child missing from education.
Contact the school admissions team if you have an enquiry about school waiting lists.
Contact the statutory appeals team to cancel your appeal, amend any contact details already given or submit any supplementary paperwork by post.
Find out what to do if you have a concern or complaint about your child's school.
Find information about births, marriages and deaths in Essex.
Book an appointment to register a death.
Book an appointment to register a birth.
Book a notice appointment to get married or form a civil partnership.
Get a copy of a birth, marriage or death certificate.
Contact the coroner's service about an inquest.
Find your nearest registration office or contact the Essex registration service.
Request information about you, or someone you care for.
Request information about the council, under the Freedom of Information Act.
Visit the Love Essex website to:
Visit the Essex Highways website for information, or to report a problem, about roads, streets and transport in Essex.
Visit the Travel Essex website for information about bus passes in Essex.
Contact your local council for enquiries about:
Pay online for:
Or call us on 0345 603 7637 to make a payment to Essex County Council.
To pay or query an invoice, email ap.servicecentre@essex.gov.uk.
To send us a compliment or a complaint, complete our online form.
For opportunities to supply Essex County Council, see Find and bid on a contract.
Visit our Press Desk page.
Find our simple social media house rules aimed at keeping our online spaces positive and engaging.
Essex County Council’s main office is County Hall in Chelmsford:
County Hall
Market Road
Chelmsford
CM1 1QH
Opening hours are 8.30am to 5pm Monday to Friday.
Find more information about visiting County Hall
Check to see if the service you require is listed on this page. If not, contact our general enquiries team by: