Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
How we use information about you and how we protect your privacy
For each service the schedule lists how long your information may be kept for. This ranges from months for some records to decades for more sensitive records.
There is often a legal reason for keeping your personal information for a set period of time. We try to include all of these in our Retention Schedule (PDF, 683.17 KB)