Temporary phone line disruption
A number of our phone lines will be briefly unavailable on Tuesday 11 February from 6:30pm. Changes are being made outside of opening hours to minimise disruption. Our out of hours services are not impacted.
How we use information about you and how we protect your privacy
We are committed to protecting your privacy when you use our services.
This privacy notice explains how we use information about you and how we protect your privacy.
Each of our service areas have their own individual privacy notice with more detailed information about how we handle your information for specific council services, including who we may share your information with and why.
We have also produced easy read and child friendly versions:
Our Data Protection Officer makes sure we follow the law. If you have any concerns or questions about how we look after your personal information, please contact our Data Protection Officer.
Personal information is anything that identifies and relates to a living person. This can include information that when put together with other information can identify a person. For example, this could be your name and contact details. See definition of personal data on Information Commissioner's Office.
Some information is more sensitive and therefore needs more protection. It’s often information you would not want widely known and is very personal to you. This is likely to include anything that can reveal your: