How to apply
All applications for the ECO4 and GBIS Flex schemes are being handled by our Managing Agents, Happy Energy Solutions Ltd, via their dedicated Heat Essex application portal and contact centre. Find out more on the Heat Essex website.
You can save the application form and return later if you do not have all the details available.
You can also call the Heat Essex team on 01206 326808.
If you live in Southend or Thurrock you should apply for energy schemes with Southend City Council or Thurrock Council.
If you have already applied through your Local Authority
Before our ECO4 Flex/GBIS flex scheme opened on May 7 2024, it was possible to apply through your local authority. If you have done this and have queries with your application, contact your Local Authority.
What happens next
An advisor from Heat Essex will call you to complete an eligibility assessment over the phone. The number they will call from is 01206 326808. The eligibility assessment will include questions about the household and the residents occupying it.
If you pass the eligibility assessment your personal data will be shared with an approved contractor. You will need to give consent for this data to be shared. The contractor will then contact you to arrange for a survey on your property.
You will be told the name of the contractor that will be contacting you. You will not be “cold-called” by doorstep contractors. All eligible applicants will be contacted directly by the contractor to arrange an appointment. If in doubt, please contact Heat Essex on 01206 326808.
Once the survey is done and measures are agreed, the contractor will ask for additional paperwork to be able to process the application. The contractor will advise on the timeline for works to be done.