We are calling on low-income households to contact their broadband provider to see if they are eligible for a social broadband tariff.
After a tough winter of record-high living costs, social tariffs offered by several broadband providers could help low-income households to stay digitally connected.
Residents who receive Universal Credit, or other benefits, could save up to £144 a year on their broadband bills. These lower prices are locked in, meaning eligible households won’t face mid-contract price rises and unexpected charges.
Cllr Louise McKinlay, Essex County Council Deputy Leader and Cabinet Member for Community, Equality, Partnerships and Performance, said: "Essex County Council wants to help more people get online. We’ll be publicising the low-cost broadband deals to encourage people who could benefit from them, to sign up."
The next phase of the Digital Essex campaign launches in Colchester. The Digital Essex team will attend community events across the city to engage with residents who may be eligible for the discounted broadband deals.
Cllr Julie Young, Colchester City Council’s Portfolio Holder for Housing and Communities, said: “We have a duty to support and signpost our residents towards schemes that can help reduce their bills.
“Having a fast and reliable broadband connection is essential in this day and age, and so it is vital that residents who are struggling the most do not miss out on the better deals that are available.”
Find out more about social broadband tariffs and whether your household is eligible.
Find out more about Colchester City Council’s cost of living support.