Applications started on, or after 28 January 2025

This guidance is for people who are applying on, or after 28 January 2025. Here you can complete your application, upload documents, track progress and pay for your badge.

Sending documents

Please be aware  if the Blue Badge team have written to request supporting documents, these must be provided within 28 calendar days.  If documents are not provided within this timeframe, the application will be closed.

Format

You can use a digital camera, smartphone or tablet to take a photo of any supporting documents. If you have access to a scanner, you can scan the documents and upload them to your application. File types accepted are PNG, GIF, JPG or PDF file, and no larger than 10MB.

Uploading documents

You can upload supporting documents at the time of your application, but if you don't have them to hand, you can save your application and come back to it later.  To upload supporting documents at a later point, visit the Blue Badge Portal.

If you can't upload documents

It's quicker to upload your documents online. However, if you're unable to do this, you can send them by email or post.

If you emailed your documents, you will receive an automatic acknowledgement email. If you did not receive an email, check your junk folder.

Declined documents

You need to ensure you’ve submitted all the supporting documents, otherwise this could delay your application. For example, documents might be declined if there is not enough information, or if they are out of date. Photos might be declined if the picture is not clear enough. If we cannot accept one of your documents, we will contact you to explain why, and ask you to resend it.