Applications started before 24 January 2025

These instructions only apply for people who started their application prior to 24 January 2025.  From 28 January 2025, you will need to go to pay for a Blue Badge.

If your application has been approved, we’ll ask you to pay £10.

If you submitted an application online

Make payment with a valid credit or debit card, by logging in to your account:

Login

If you submitted a paper application

Call us on 0345 603 7630 to make payment with a valid credit or debit card.

For your security and data protection, our advisors cannot accept your card details verbally over the phone. Therefore, when it's time to make your payment, our advisor will guide you through the process of entering your card number, expiration date, and CVV code using the keypad on your phone. This system encrypts your details, ensuring they are never stored on our systems, allowing you to complete your payment with peace of mind. If you are unable to enter your card details using your mobile or telephone keypad, you can still make a payment by asking a trusted friend or family member to assist you.

Please do not send cash or postal orders. We are unable to accept payments in person at any building.